FAQS

F.A.Q.

Frequently Asked

Whether you’re curious about how to place an order, the types of fuel we offer, or our delivery areas, you’ll find clear and helpful information here. If you don’t see the answer you’re looking for, our customer support team is just a call or email away to assist you further!

We’re so glad you asked! Pumped Up Fuels is a fuel delivery service that brings high-quality fuel directly to your home, office, or job site in the surrounding Charlotte, North Carolina area. We provide a convenient, hassle-free solution for those who want to save time and money by skipping the gas station.

We deliver a variety of fuels, including regular gasoline, premium gasoline, and diesel. If you have a specific fuel requirement, feel free to let us know, and we’ll accommodate your needs.

Simply place an order through our website or app, and we’ll schedule a convenient time to deliver fuel to your location. Our team will arrive with the fuel you need, ensuring you never have to visit a gas station again.

Placing an order is quick and easy! You can order through our website or mobile app. Just provide your location, fuel type, and preferred delivery time, and we’ll take care of the rest.

Yes, we do have a minimum order requirement depending on the type of fuel and your location. Please refer to our pricing page for specific details or contact our customer service team for more information.

We recommend scheduling your fuel delivery at least 24 hours in advance to ensure we can accommodate your preferred time. Same-day delivery may be available depending on availability, but it’s best to plan ahead.

Currently, we serve the greater Charlotte area and surrounding. If you’re unsure whether we deliver to your location, please contact us and we’ll let you know if we can service your area.

  • Convenience: No more waiting at the gas station. We come to you.

  • Time-Saving: Fuel delivered directly to your location, saving you time.

  • Cost-Effective: Avoid overpriced gas stations and refuel when it’s convenient for you.

  • Reliability: Our team ensures your delivery is on time, every time.

We accept various payment methods, including credit/debit cards and digital wallets. Payment is processed securely through our website or app at the time of your order through or secure payment processing service. 

Yes! At Pumped Up Fuels, safety is our top priority. Our trained and certified drivers handle every delivery with care, and we use secure payment systems to ensure that your information is protected.

If you encounter any issues with your fuel delivery, please contact our customer service team immediately. We’re here to help resolve any concerns quickly and efficiently. You can reach us via phone or email.

Absolutely! We offer fuel delivery for commercial properties, construction sites, boating docks, and fleets. If you have a business that requires regular fuel deliveries, we can set up a tailored plan to meet your needs.

We understand that your schedule may vary, so we can work with you to find a time that’s convenient. If you’re not home, please ensure that your fuel delivery location is accessible, and our drivers will safely complete the delivery as instructed.

Yes, you can cancel or reschedule your delivery as long as it’s done within a reasonable time frame (typically 24 hours prior to your scheduled delivery). Please contact our customer service team to make any changes.

You can reach our customer support team via phone at 704-776-3099 or email at [email protected]. We’re available from 8am-5pm, Monday through Friday, and are happy to assist with any questions or concerns.

There are several! We offer subscription plans for customers who need fuel on a consistent basis. These plans are customizable to fit your needs, and they often include discounts on delivery fees.

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where to find us

We’d love to hear from you! Whether you have a question, need assistance with your fuel delivery, or want more information about our services, reaching out to us is easy.